Before you set up your website you need to know something very important. The most important thing you need to know is that things will go wrong. If it doesn’t happen at the beginning, it will happen at some point. Your site will crash, you will misplace your password, you will get more clicks to the site than the server can handle, you will have lots of issues. So the first question you want ask is which hosting service has the best customer service?
I have personally used GoDaddy (24/7 calling line, but not so great online chat), Hostgator (“24/7” online chat, but I have waited over 2 hours to actually talk to a customer service representative, they usually can’t help with difficult questions and they usually don’t get the answer on the first try, and Siteground (24/7 support by chat and phone.)
When I first went to Siteground I got a message from a representative, a real person ready to help me. He walked me through everything that I needed, gave me a promotion (gave me the domain name for free.)
Then, I had several issues later on, I waited no longer than 5 minutes (usually under 3 minutes) to talk to someone. He was really helpful, understood my issues, and instead of sending me a link to go read the answer, he gave me step by step help through the entire process.
I currently pay $47.40 (I assume this isn’t the same for everyone) for a domain and the hosting, per year. On top of that, as opposed to some of the other guys (in my last job a certain hosting company took our site down for a week because of this issue), if I do go over my limit for my server, they will send me an email, move me up to the higher level (for an extra few dollars) and make sure that my site is never down.
I highly recommend using SiteGround, and I will be explaining the process to set up a WordPress Site (I know there are other options, but for most people WordPress will do an excellent job for your website). If you have any questions along the way, don’t hesitate to ask!
Click here to learn more about SiteGround. Go speak to a customer service representative, and see how great the service is.








